Small Retailers Stake Claim vs. Goliaths

What an inspiring article by a brand whiz, on how he helped two mom and pop businesses take on their own Goliaths by showing them how to tell customers why they’re better and more unique.

  • Moths to a Flame: For a too-quiet restaurant at the end of a dark road, enticing prospective patrons to tread a dark alley and draw nearer to lit torches. Once in, the food and ambiance won them over
  • Early Birds Catch the Worm: Urging a green grocer to tell his story of dedication and care in selecting fresh produce at the crack of dawn every day using the most elementary of tools, taking on the giant while armed only with polaroids, note cards and a Sharpie.

If you’re a locally-owned business who’s facing down a new Goliath in town, reach a little and stake your claim based upon your key values — dedication, personal care, affordable pricing, convenience. If you also get the chance to sell and serve customers online (previous post), these same rules apply for reaching shoppers far and wide.

Please read Martin’s article at Fast Company; link here.

Retailers of All Sizes Win Global Shoppers

Hanson Marketing recently structured an online retail strategy with global reach for a retailer of natural personal care and gourmet food goods. No matter the size or current reach, any retailer with the right mix of unique solutions and compelling story can go global.

Cisco’s Internet Business Solutions Group (IBSG) states that “Domestic-only retailers and online pure-plays are using e-commerce to achieve global reach without opening stores by enabling cross-border trade (CBT) from an existing website (e.g., Saks Fifth Avenue) or by building complete, local e-commerce operations (e.g., Amazon).”

Think about what this means, particularly for local, one-shop bricks and mortar retailers and for those operating purely online: the global retail market isn’t just for the big boxes!  If you believe that the products you offer are unique and that your store is the best source for them — after all, this is what you tell your customers everyday, right? — then you’ve got a foundation for going global.

Contact Tom for a detailed case study on how Hanson Marketing formed a global retail strategy with proven growth results.

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